1. Choose a suitable dome

Try using the closed dome or power dome. Follow the instructions in the How-to video to choose a suitable dome.

2. Restart the hearing aids

Check both hearing aids are on and whether you can hear the sound. To restart your hearing aids, put the hearing aids into the charging case and close the lid, wait for around 10 seconds. Make sure the charging case is charged.

3. Contact us

For more information or help, please contact us at support@hiorka.com.