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1

Charging box can not be fully charged


1. Upgrade the firmware

If you haven't updated to the latest version of firmware, please try to update the firmware for the charging case via Orka health app>Menu>My Account>Firmware update.

2. Contact us

For more information or help, please contact us at support@hiorka.com.


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If the issues persist, please contact us for remote consultation and more support.
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