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Troubleshooting

Providing easy solutions for hearing aid issues.

Orka Two
Orka One
Categories

Sound

No Sound
Whistling or squealing sound
Sound is too loud
Sound is too soft
Voice has echoing
Too much noise

Connection

Cannot connect the hearing aids with the Orka Health app
Cannot pair the hearing aids with a Bluetooth® device
Bluetooth® is unstable
Cannot connect with multiple devices

Phone Call

Media

Charging Case Control

Hearing Aids Battery

Hearing aids can not be charged
Hearing aids can not be fully charged
Low charging efficiency
Short battery life of hearing aids

Charging Case Battery

Charging box can not be charged
Charging box can not be fully charged
Low charging efficiency
Charging box can not be charged via wireless charging
Short battery life of charging case

Indicator

Accessories

Product

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