1. Choose a suitable dome
Try using the closed dome or power dome. Follow the instructions in the How-to video to choose a suitable dome.
Select proper domes
Replace domes
2. Update the latest firmware
If you haven't updated to the latest version of firmware, please try to update it via My Account -> Firmware update.
3. Do the hearing test again
Please redo the hearing test in a quiet environment. If the modified audiogram still does not help with the sound, please contact us and describe your issues in details.