Exclusive Offer: Get $100 off today! CLAIM NOW »
Explore Orka Two
header_orkatwo_menu
Am I a Candidate?
1

Hearing aids power indicator light does not light up


1. Please make sure the hearing aids are charged

The hearing aids can be charged by placing them in the charging case. Please make sure that the charging case is charged before charging the hearing aids.

2. Please make sure the hearing aids are placed correctly

You can follow the instructions in the how-to video below to place the hearing aids in the charging case.

3. Upgrade the firmware

If you haven't updated to the latest version of firmware, please try to update the firmware for the hearing aids and the charging case via Orka health app>Menu>My Account>Firmware update.

4. Contact us

For more information or help, please contact us at support@hiorka.com.


Was this article helpful ?
0 out of 0 found this helpful

If the issues persist, please contact us for remote consultation and more support.
Product

Stay in Touch

Interested in knowledge and tips of hearing aids?
Mon - Fri 9am - 6pm CT
Warranty and Return PolicyTerms of ServicePrivacy Policy
Copyright © 2024 Orka Labs Inc. All rights reserved.